Google Hangouts Add Remote Desktop Control, Let You Play Tech Support

Fascinating video featuring latest advancements in nano-technology and computer repair technologies. The video itself is almost a year old, yet still very relevant and products described are still unavailable to the public. If you missed the news on it – watch the video to check out surface, or tabletop computing technology – no mouse nor keyboard required – and it’s fun, too! This video focuses mainly on the consumer use – but it is evident that businesses will benefit from it. First industries this technology will be applied to are “bars, restaurants, casinos and retail stores”.

If you want an IT support company that provides for your needs, give us a call at (316) 337-5628. We never mind if you’re just calling to compare numbers and services! We shop around, and expect our and potential customers to do the same, especially with something as important as computer and network maintenance. I’ll wrap this thank you up with a brief list of just some of the services we most commonly provide to Wichita and Derby KS area small businesses, but the bottom line is, if you need it, we can provide it. Wichita KS IT Support Services (Wichita, Derby and surrounding areas)

Companies such as iYogi technical services have tried to leverage the immense gap between customer care and customer support as according to Larry Gordon, president of global channels for iYogi, ”Many of today’s computer users are caught between a heavy reliance upon the latest gadgets and accelerating support needs for those devices. The computer manufacturers, retailers, and service providers are equally challenged to deliver the kinds of always on, reliable, cost-effective tech support required to meet these needs and satisfy the customer experience. The result is a growing and vibrant market for providers who can get it right.”

I will give you a couple of quick examples of this one. I have one friend whose teenage son infected his virus with all sorts of malware while trying to find free adult content on the Internet. The infection was so bad that it took me all weekend to fix. I suggested to my friend that he either keep his son off of his computer, or only allow him to access the Internet through a hardened sandboxed environment. A few days later my friend told me the infection was back.

When you’re good with computers and technology, you often have lots of admirers – admirers who call you every now and then for advice on how to make something work that they can’t figure out themselves. The traditional way to help someone over the phone is to get them to describe what they see on their screen and try to figure out what they could be doing wrong. The better way would be to use a free remote support tool that lets you see the other person’s display on your screen and use your mouse and keyboard as if it were connected to their computer.

First, you need to inquire about the business hours of the IT support services that you are considering. It is imperative that you know what hours the IT support will be available to your business. While majority of repair support companies offer 24-hours a day services, their main offices may keep specific hours. This can be important information because you need to be confident that your business activities will not grind to a halt if a big problem occurs in your network. Some computer network support providers may troubleshoot your problems at any hour, but only provide maintenance and updates during given times. Obtain all this information upfront.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking — Talking to others to convey information effectively. Reading Comprehension — Understanding written sentences and paragraphs in work related documents. Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing — Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

About two years ago I signed up with a local ISP. They gave me somesoftware to install and said it would take up to five days for my accountto be activated. I installed the software, but five days later I stillcouldn't get on. I waited two more days, then called to computer repair find out what theproblem was. The tech support person said he would check on it and call meback. Four hours later, I still hadn't received a call, so I called again.The same guy answered the phone. I asked if he had figured anything out.He replied that he had not.